The handling of passengers is key for every operator that offers commercial flights with passengers. Knowing how to deal with passengers is important because:
First, as a service provider, your client expect efficient and courteous handling with a high level of quality and service. Second, there are several safety aspects in connection with
Second, there are several safety aspects in connection with passengers that shouldn't be underestimated especially when thinking about hidden Dangerous Goods | DG.
Third, passengers with special needs have to treated separately and in unique ways. It is necessary to understand the basic requirements.