The handling of passengers is key for every operator that offers commercial flights with passengers. Knowing how to deal with passengers is important because:

First, as a service provider, your client expect efficient and courteous handling with a high level of quality and service. Second, there are several safety aspects in connection with

Second, there are several safety aspects in connection with passengers that shouldn't be underestimated especially when thinking about hidden Dangerous Goods | DG.

Third, passengers with special needs have to treated separately and in unique ways. It is necessary to understand the basic requirements.

 

Recommended for

Pilots, Ground Crew

Course Format / Language

Web Based Training | WBT

Language

d, f, i, e

Price Initial / Recurrent 

30 €/CHF / 20 €/CHF

Duration Initial / Recurrent

1 hour / 1 hour

Validity Period

1 year

Topics Covered

  • Normal Operations
  • Passenger Briefings
  • Passengers with reduced mobility
  • Safety Precautions
  • Emergency Evacuation Procedures